If you’re a Clinicient or InsightEMR user, you’ve likely heard the news: your platform is now part of WebPT. For many small and independent physical therapy practices, this consolidation raises important questions about pricing, features, and the future direction of your software.

You’re not being paranoid. The EMR consolidation trend has created real uncertainty for small practices, and the Clinicient-WebPT acquisition is a perfect example. In January 2022, WebPT acquired Clinicient and its subsidiary Keet Health, creating a combined company serving more than 27,000 clinics and 43 million patients—controlling over half of the U.S. physical therapy software market.

This comprehensive guide will help you understand what the acquisition means, why now might be the right time to evaluate alternatives, and which EMR options are best suited for small practices that want stability, independence, and transparent pricing.

Understanding the Clinicient-WebPT Acquisition: What It Means for Your Practice

The Timeline and Scope

The acquisition became effective on January 18, 2022, following regulatory review. While financial terms weren’t disclosed, the deal fundamentally reshaped the PT software landscape:

  • Market Dominance: The combined company now serves more than 27,000 clinics and 43 million patients
  • Employee Base: 850 employees across both platforms
  • Product Portfolio: Clinicient’s Insight and Insight Go platforms, plus Keet’s outcomes tracking, now fall under WebPT’s corporate umbrella
  • Leadership: Ashley Glover serves as CEO of the combined companies

What WebPT Has Said About Integration

According to WebPT’s official statements, the acquisition aims to “fuel innovation” and “improve patient outcomes” through combined scale and expertise. WebPT has stated they will “continue to support Clinicient’s platforms and customers as it works to integrate the companies’ operations.”

However, WebPT’s CEO acknowledged the disruption: “I won’t skirt around the reality of what’s happened: this acquisition was big, and it will affect tens of thousands of rehab therapy professionals, if not the industry as a whole” and admitted “an acquisition of this size will come with new challenges and hurdles.”

The Integration Reality: What Users Are Experiencing

Nearly three years after the acquisition, Clinicient users are encountering the operational friction that comes with corporate consolidation:

Multiple Platform Fragmentation: Many clinics using WebPT’s family of products face difficulties with login processes due to “numerous acquisitions which have resulted in multiple software programs and platforms that are not always seamlessly integrated.” This creates confusion for staff and decreased productivity.

Duplicate Data Entry: When systems aren’t properly integrated, staff must manually enter the same data multiple times across different platforms—a time-consuming inefficiency that increases error rates and frustration.

Support and Training Complexity: Multiple login pages, disconnected systems, and varying interfaces make training new staff more difficult and increase the support burden on your team.

Clinicient (InsightEMR) Pain Points: Pre-Acquisition Concerns

Even before the WebPT acquisition, Clinicient users identified several areas where the platform struggled. According to verified user reviews on Capterra and G2:

1. System Performance and Stability Issues

  • System slowdowns during peak hours: “The software occasionally experiences downtime which can be disruptive during busy clinic hours”
  • Technical glitches: “Our clinic has had issues with sections of notes being randomly deleted”
  • Frequent reinstallations: “I have to uninstall the program on my receptionist’s computer every 3 weeks and reinstall as it gets slower and slower since the last major update”

2. Usability and Workflow Efficiency

  • Learning curve challenges: “The initial setup was time-consuming and required dedicated training sessions”
  • Cumbersome during busy periods: Users describe workflows as requiring excessive clicking
  • Interface modernization needs: Multiple users note the platform needs “more modern design”
  • Formatting frustrations: “Formatting on plan of care notes is a peeve, particularly leaving only a therapist’s signature on a page or a blank page”

3. Integration and Billing Challenges

  • Integration difficulties: “We tried to integrate the system with our billing software… and could not get it to integrate even after trying multiple times with InsightEMR support”
  • Billing issues: “Some claims with timely filing denials occur”
  • Support inconsistency: “Customer support response times can be inconsistent”

4. Customization Limitations

  • “Customization challenges with reporting features”
  • “Occasional glitches that disrupt workflow”
  • “Reporting features lack some customization options”

To be fair, many users are generally satisfied with Clinicient—the platform has robust reporting capabilities and handles core EMR functions adequately. But when combined with post-acquisition uncertainty, these pre-existing pain points become more significant.

Why Now Is the Time to Evaluate Alternatives

If you’re currently using Clinicient, you’re likely in a “wait and see” mode. Here’s why proactive evaluation makes sense:

1. Post-Acquisition Price Increase Risk

WebPT has a documented history of price increases. According to verified user reviews, WebPT users consistently complain about:

  • “Frequent price increases and additional costs that were not initially transparent”
  • “With insurance companies cutting reimbursement, insanely expensive software”
  • “It was very expensive and everything was a la carte, which made it more expensive”
  • “Expensive, all new additions to the program cost more money and are typically not included”

The Pattern: What starts as competitive pricing often escalates through add-on fees, per-feature charges, and annual increases. As WebPT works to justify the acquisition costs and integrate platforms, Clinicient pricing is at risk of following this trajectory.

2. Platform Migration Uncertainty

While WebPT says they’ll continue supporting Clinicient platforms, acquisitions rarely maintain two separate platforms indefinitely. The long-term trajectory typically involves:

  • Feature prioritization: New features go to the flagship platform (WebPT), not the acquired one
  • Maintenance mode: Clinicient may receive security updates but minimal innovation
  • Eventual migration pressure: Users may eventually be pushed toward WebPT platform
  • Integration complexity: As noted above, multiple platforms create operational friction

3. Loss of Independent Vendor Relationship

Before the acquisition, Clinicient was an independent Portland-based company focused on mid-market rehab therapy practices. Now you’re a customer of a much larger corporate entity with different priorities.

Market consolidation research shows that “physicians could lose the strong relationships that they built with their vendors, should they be acquired by bigger companies” and warns that consolidation could lead to raised fees, changed service levels, and eliminated features.

4. The Broader Industry Consolidation Trend

The number of EHR vendors has dropped from 1,000+ ten years ago to approximately 400 today due to mergers and acquisitions. According to industry analysis, the $53 billion U.S. physical therapy market is “primed for consolidation” with “M&A activity surging.”

What this means for small practices: You’re caught between large corporate EMR platforms focused on enterprise clients and a shrinking number of independent alternatives. The time to choose an independent vendor is before you’re forced to migrate to a platform that doesn’t fit your practice size or needs.

What to Look for in a Clinicient Alternative

Based on the challenges above, here’s what your Clinicient alternative should provide:

Essential Features Checklist:

✅ Independent ownership: Not subject to acquisition or corporate priority shifts ✅ Transparent, all-inclusive pricing: No surprise add-ons or modular upcharges ✅ Modern, efficient interface: Minimal clicks, intuitive workflows ✅ Small practice focus: Built for 1-10 provider practices, not enterprise ✅ Reliable performance: 99.9%+ uptime without frequent slowdowns ✅ PT-specific functionality: Medicare compliance, 8-minute rule, KX modifiers ✅ Strong support: Responsive humans, not ticket systems ✅ Easy data migration: Your data, your choice—no vendor lock-in ✅ Integrated billing: Seamless claim submission without separate systems

Top Clinicient/InsightEMR Alternatives for Small Practices (2025)

1. Proactive Chart — Best for Independent Small Practices

Pricing: Starting at $79/month per provider (all-inclusive, no hidden fees, no setup costs)

Why it’s ideal for former Clinicient users:

Proactive Chart represents exactly what small practices need in the age of EMR consolidation: an independent, stable vendor that won’t be subject to acquisition-driven changes, price increases, or platform migrations.

Independent & Small-Practice Focused:

  • Privately owned, not backed by private equity or venture capital seeking exit strategies
  • Built specifically for 1-10 provider practices in PT, OT, and SLP
  • No risk of being acquired by a larger competitor and forced into platform migration

Modern, Efficient Interface: Unlike Clinicient’s “needs more modern design” complaints, Proactive Chart provides:

  • Intuitive workflows that minimize clicking
  • Fast performance without the slowdowns users report with InsightEMR
  • Mobile-responsive design for treating therapists on the go

Truly Transparent Pricing: What you see is what you pay—no WebPT-style add-ons. At $79/month per provider, you get:

  • Complete EMR with PT-specific templates and compliance tools
  • Integrated billing and claims management
  • Patient portal and digital intake forms
  • Automated superbill generation for cash-based practices
  • E-prescribing capabilities
  • Unlimited support via email, chat, and phone
  • Free implementation and training

Total Cost Comparison (1-Year, Single Provider):

  • Clinicient (potential WebPT pricing trajectory): $1,500-2,500/year (estimated based on WebPT’s ~$99-219/month range, plus add-ons)
  • Proactive Chart: $948/year (flat rate, all-inclusive)
  • Savings: $552-1,552/year per provider

Migration Support: Proactive Chart provides dedicated assistance to help you transition from Clinicient, including:

  • Guidance on exporting your data from Clinicient
  • Template setup matching your current documentation workflows
  • Training for your entire team
  • Phased rollout options to minimize disruption

Reliability You Can Count On: 99.9% uptime with proactive monitoring means no more “system slowdowns during peak hours” or unexpected disruptions during busy clinic days.

Learn more about switching from other EMR systems

2. Prompt EMR — Comprehensive Feature Set (Higher Price)

Pricing: ~$289/month per provider ($3,468/year)

Best for: Mid-sized practices that need advanced reporting and outcomes tracking

Strengths:

  • Therapy-specific features including outcomes measures
  • Comprehensive documentation templates
  • Practice analytics and reporting
  • Medicare compliance tools

Considerations:

  • Significantly higher cost than Proactive Chart ($2,520/year price difference per provider)
  • User reports of stability issues: “The system goes down more often than not”
  • “Most of the features cost extra” according to verified reviews
  • Not ideal for cost-conscious small practices

Read our detailed Prompt EMR alternatives comparison

3. HENO — Simple Solution for Cash-Based Practices

Pricing: Starting at $49/month per provider

Best for: Cash-based or membership-model PT practices with minimal insurance billing

Strengths:

  • Very affordable for cash-based practices
  • Simple, streamlined interface
  • Good for solo practitioners or very small practices

Considerations:

  • Limited insurance billing capabilities compared to Clinicient
  • Fewer features for practices with complex Medicare or insurance workflows
  • May require add-on tools for comprehensive practice management

4. Raintree Systems — Enterprise Solution (Not Ideal for Small Practices)

Pricing: Custom pricing (typically enterprise-level)

Best for: Large multi-location practices or health systems

Strengths:

  • Robust features for large organizations
  • Multi-disciplinary support (PT, OT, SLP)
  • Advanced reporting and analytics

Considerations:

  • Enterprise pricing structure not optimized for small practices
  • Complex implementation process
  • Overkill for practices with 1-5 providers
  • May introduce the same corporate consolidation concerns you’re trying to avoid

Learn about other Raintree alternatives

5. TheraOffice — Established Mid-Market Option

Pricing: Starting at $125/month per user

Best for: Practices wanting established vendor with long track record

Strengths:

  • 15+ years in the market
  • Comprehensive scheduling, documentation, and billing
  • Adaptable for rehab therapy workflows

Considerations:

  • Higher monthly cost than Proactive Chart ($1,500/year vs. $948/year)
  • May have similar legacy interface issues as Clinicient

Migration from Clinicient: What to Expect

If you decide to move away from Clinicient, here’s what the transition typically involves:

Data Export from Clinicient

What you can export:

  • Patient demographics and contact information
  • Clinical notes and documentation
  • Treatment history
  • Insurance information

Export methods:

  • Reports module for patient demographics
  • Individual chart exports (may be manual process)
  • Request data export assistance from Clinicient support

Timeline: Plan for 2-4 weeks to properly export and organize your data.

Implementation with Your New EMR

Typical timeline: 2-6 weeks depending on practice size and complexity

Key steps:

  1. Week 1-2: Data export from Clinicient, template setup in new system
  2. Week 2-3: Staff training (typically 2-4 hours for clinical staff)
  3. Week 3-4: Parallel documentation (use both systems briefly)
  4. Week 4+: Full transition to new EMR

Minimizing Disruption

Best practices for smooth transition:

  • Schedule implementation during slower clinical periods if possible
  • Maintain Clinicient access for at least 30 days post-transition for reference
  • Train super-users first, then have them assist with broader team training
  • Set up templates and workflows before full go-live
  • Plan for slightly slower documentation in first week as team adjusts

Staff training considerations: Most EMR transitions require 2-4 hours of initial training, plus 1-2 weeks for staff to reach full proficiency. Choose a vendor (like Proactive Chart) that provides unlimited training support during this period.

Read our comprehensive guide to switching EMR systems

Why Proactive Chart Is the Ideal Choice for Former Clinicient Users

If you’re leaving Clinicient due to post-acquisition uncertainty, the last thing you want is to choose another EMR that could be acquired, dramatically increase prices, or shift focus away from small practices. Here’s why Proactive Chart is different:

1. Independence Guarantees Stability

No acquisition risk: Proactive Chart is a privately held company built to serve small practices long-term, not to achieve a venture-backed exit through acquisition. You won’t wake up one day to find we’ve been bought by a competitor.

Aligned incentives: Because we’re not trying to grow into an enterprise platform or prepare for acquisition, our product development focuses entirely on what small practices actually need.

2. Transparent Pricing That Won’t Change on You

All-inclusive model: Unlike WebPT’s a la carte approach (“all new additions cost more money”), Proactive Chart includes everything in the base price:

  • No setup fees (WebPT charges $1,000-5,000)
  • No training fees (WebPT charges $200+ per user)
  • No per-feature charges
  • No surprise annual increases

Predictable budgeting: At $79/month per provider, you can accurately forecast your EMR costs—critical for small practices operating on tight margins.

3. Modern Interface That Actually Reduces Clicks

If one of your frustrations with Clinicient was “excessive clicking” and workflows that are “cumbersome during busy clinic hours,” you’ll appreciate Proactive Chart’s streamlined design:

  • Commonly used functions are 1-2 clicks away
  • Templates auto-populate based on patient history
  • Mobile-responsive for therapists who treat in multiple locations
  • Fast load times without the system slowdowns Clinicient users report

Learn more about EMR usability and interface design

4. Built-In Efficiency Tools That Reduce Administrative Burden

Physical therapy practices face mounting administrative pressures—declining reimbursement, compliance requirements, and staffing shortages. Your EMR should reduce this burden, not add to it:

Automated workflows:

  • Automated appointment reminders (text/email) to reduce no-shows
  • Digital intake forms completed before appointments
  • Superbill generation for cash-based or out-of-network billing
  • Integrated e-faxing for referrals and documentation

Built-in compliance:

  • Medicare 8-minute rule tracking
  • KX modifier requirements
  • POC certification reminders
  • Audit-ready documentation templates

Explore how to reduce patient no-shows with automation

5. Reliability Without the Downtime

Clinicient users report “the software occasionally experiences downtime which can be disruptive during busy clinic hours.” Proactive Chart maintains 99.9% uptime through:

  • Cloud infrastructure with redundant servers
  • Proactive monitoring and rapid issue resolution
  • Regular maintenance during off-peak hours
  • Transparent status updates if issues occur

The cost of EMR downtime: Even a single day without access to charts, billing, or scheduling can cost a small practice thousands in lost productivity and delayed revenue.

Learn about the true costs of EMR downtime

6. Real Human Support When You Need It

One of the casualties of EMR consolidation is personalized support. As companies grow larger through acquisition, support often becomes:

  • Ticket-based systems with long wait times
  • Offshore support centers unfamiliar with your practice
  • Inconsistent responses (as Clinicient users note: “customer support response times can be inconsistent”)

Proactive Chart’s support model:

  • Email, chat, and phone support during business hours
  • Real humans who understand small practice workflows
  • Typically respond within 2-4 hours (not days)
  • Free unlimited training—no $200/user charges

7. Easy Migration with Dedicated Assistance

We understand that switching EMRs feels risky. That’s why Proactive Chart provides:

  • Free migration consultation to assess your specific needs
  • Step-by-step guidance for exporting data from Clinicient
  • Template setup that mirrors your current documentation workflows
  • Training scheduled around your clinic’s availability
  • Transition support for 90 days post-implementation

Migration cost comparison:

  • WebPT-style enterprise EMRs: $1,000-5,000 implementation fees plus $200+ per user training
  • Proactive Chart: $0 implementation, $0 training, included in monthly price

The Independence Question: Why Vendor Ownership Matters

When choosing an EMR after experiencing the Clinicient-WebPT acquisition, vendor ownership structure should be a key consideration:

The Private Equity / Venture Capital Exit Playbook

Many EMR companies follow this pattern:

  1. Initial funding: Raise venture capital or private equity to fuel rapid growth
  2. Market expansion: Acquire competitors or adjacent companies (like WebPT acquiring Clinicient)
  3. Price optimization: Increase prices and add modular fees to maximize revenue
  4. Exit strategy: Sell to larger company or take public to provide investor returns

Who gets hurt: Small practice customers who face platform migrations, price increases, or service level changes when the exit happens.

The Consolidation Trend Is Accelerating

As noted in industry analysis, the number of EHR vendors has dropped from 1,000+ to approximately 400 in just ten years. The $53 billion physical therapy clinic market is primed for further consolidation.

What this means: If you choose an EMR backed by investors seeking exits, you’re likely to experience another acquisition-related disruption within 3-5 years.

Independent Vendors Serve Small Practices Better

Research shows that “EMRs for small practices are more affordable, easier to use, and offer far greater flexibility” compared to enterprise systems. Independent vendors can focus on small practice needs because they’re not trying to:

  • Satisfy investor growth expectations
  • Build enterprise features to increase acquisition valuation
  • Standardize across large health systems
  • Prepare for corporate exits

Proactive Chart’s commitment: We’re built to serve small practices for the long term. No acquisition plans, no investor pressures to “scale up,” no shift toward enterprise—just steady improvement of features that actually matter to 1-10 provider practices.

Real-World Scenarios: Is It Time to Leave Clinicient?

Still on the fence about whether switching is worth the effort? Consider these scenarios:

Scenario 1: You’re a Solo Practitioner Focused on Cost Control

Current situation:

  • Using Clinicient at ~$150-200/month
  • Concerned about WebPT’s history of price increases
  • Don’t need enterprise features or multi-location support

Why switch now:

  • Lock in lower pricing before potential increases
  • Reduce total EMR costs by 30-50% annually
  • Avoid future forced migration when WebPT consolidates platforms

Best alternative: Proactive Chart ($79/month) or HENO if you’re cash-based ($49/month)

Scenario 2: You’re Experiencing Technical Issues

Current situation:

  • Frequent system slowdowns during busy hours
  • “Sections of notes being randomly deleted”
  • Frustration with interface and excessive clicking

Why switch now:

  • Technical issues often persist through acquisition integrations
  • May get worse as resources shift to flagship platform
  • Each documented note that’s lost creates compliance and billing risk

Best alternative: Proactive Chart (99.9% uptime, modern interface) or Prompt EMR (if budget allows)

Scenario 3: You’re Growing and Need Predictable Costs

Current situation:

  • Planning to add 1-2 providers in next 12 months
  • Need to forecast EMR costs for business planning
  • Concerned about per-user price increases

Why switch now:

  • Get transparent, all-inclusive pricing before expansion
  • Avoid per-user setup and training fees that add up
  • Budget accurately for growth

Best alternative: Proactive Chart (flat $79/month per provider, no setup fees)

Scenario 4: You Value Vendor Relationship and Support

Current situation:

  • Liked working with Clinicient as independent company
  • Notice support quality declining post-acquisition
  • Want to support independent vendors vs. corporate giants

Why switch now:

  • Support often deteriorates during acquisition integrations
  • Harder to get responsive service from 850-employee company
  • Opportunity to build relationship with independent vendor

Best alternative: Proactive Chart (small team, personal support) or TheraOffice

Common Objections to Switching EMRs (And Why They Don’t Apply Here)

“Switching EMRs is too disruptive”

Reality: Yes, switching EMRs requires effort—typically 2-6 weeks. But consider:

  • Clinicient users may eventually be forced to migrate to WebPT anyway
  • The disruption of a voluntary, planned switch is far less than a forced migration
  • Choosing a stable, independent vendor now prevents future forced switches

Mitigation: Work with EMR vendors (like Proactive Chart) that provide free migration support, flexible training, and phased rollout options.

“The devil you know is better than the devil you don’t”

Reality: Staying with Clinicient because it’s familiar ignores:

  • The platform’s known issues (slowdowns, excessive clicking, modernization needs)
  • The very real risk of future price increases or forced WebPT migration
  • The opportunity to proactively choose a better-fit solution

Consideration: Would you rather switch now, on your timeline, to a platform you’ve researched and selected—or be forced to switch later on WebPT’s timeline to their flagship platform?

“My staff is finally comfortable with Clinicient”

Reality: EMR proficiency transfers more easily than you think:

  • Core workflows (scheduling, documentation, billing) work similarly across platforms
  • Staff typically reach proficiency in new EMR within 1-2 weeks
  • Modern interfaces (like Proactive Chart) often have shorter learning curves than legacy systems

Mitigation: Choose EMR with strong onboarding support and involve your team in the selection process. Solo practitioners often find smaller EMRs easier to learn.

“I’m locked into a contract with Clinicient”

Reality: Check your contract terms carefully:

  • Most EMR contracts are month-to-month or have 30-90 day notice periods
  • Even if you have contract time remaining, calculate the cost of staying vs. switching
  • Some practices find it’s worth paying a few months of overlap to get away from problematic platforms

Action step: Review your contract and contact Clinicient to understand your cancellation terms and notice requirements.

Taking Action: Your Clinicient Exit Roadmap

If you’ve decided it’s time to explore alternatives, here’s your step-by-step action plan:

Phase 1: Research and Evaluation (Week 1-2)

Tasks:

  • Review your current Clinicient contract and cancellation terms
  • Identify your top 3-5 must-have features for new EMR
  • Request demos from 2-3 alternative vendors
  • Calculate total cost of ownership (not just monthly price)
  • Check vendor ownership structure (independent vs. PE-backed)

Questions to ask during demos:

  • What’s your company’s ownership structure? Any plans for acquisition or exit?
  • What’s included in base pricing vs. add-ons?
  • What’s your uptime track record over the past 12 months?
  • How does data export work if we decide to leave?
  • What does migration support look like?

Phase 2: Decision and Planning (Week 3-4)

Tasks:

  • Select your preferred alternative
  • Review implementation timeline with vendor
  • Schedule go-live date (ideally during slower clinic period)
  • Notify Clinicient of your intent to cancel (per contract terms)
  • Begin data export process from Clinicient

Data to export from Clinicient:

  • Patient demographics and contact information
  • Insurance information and authorization history
  • Clinical notes and documentation (at least 2-3 years)
  • Treatment plans and progress notes
  • Billing history and accounts receivable

Phase 3: Implementation (Week 5-8)

Tasks:

  • Complete new EMR setup (templates, users, billing settings)
  • Import patient data and verify accuracy
  • Train clinical staff (usually 2-4 hours initial training)
  • Train administrative staff (scheduling, billing)
  • Set up parallel documentation period if needed

Best practices:

  • Designate 1-2 “super users” to train first, then help others
  • Schedule training during lunch or after hours to minimize disruption
  • Keep Clinicient access active for at least 30 days as reference
  • Document common questions and create quick reference guides

Phase 4: Go-Live and Optimization (Week 9-12)

Tasks:

  • Official go-live date for all documentation and scheduling
  • Monitor for issues and address questions quickly
  • Gather staff feedback on workflows and make adjustments
  • Confirm billing and claims are processing correctly
  • After 30 days of stable use, cancel Clinicient subscription

Success metrics:

  • Staff completing documentation in similar or less time than before
  • No major billing disruptions or claim rejections
  • Patient experience unchanged or improved (e.g., better portal access)
  • Reduced system downtime or technical issues

Frequently Asked Questions

How long does it take to switch from Clinicient to a new EMR?

Typically 4-8 weeks from decision to full go-live, including data export, setup, training, and parallel documentation period. Solo practitioners can often complete transitions in 2-3 weeks.

Will I lose my historical patient data?

No. You can export patient demographics, clinical notes, and treatment history from Clinicient. Work with your new EMR vendor to import what’s needed. You can also maintain read-only access to Clinicient for a transition period.

What happens to my billing and accounts receivable?

Active claims and accounts receivable typically need to be managed in Clinicient until resolved. New appointments and billing start in your new EMR. Plan for 30-60 days of overlap where you’re monitoring outstanding claims in Clinicient while building new data in your new system.

How do I tell my patients about the switch?

Most EMR switches are invisible to patients. If patient portal access changes, send a simple email: “We’re upgrading our practice management system to serve you better. Your new patient portal will be [link] and you’ll receive instructions to set up your account.”

Should I switch if Clinicient is working fine for me?

If you’re satisfied with Clinicient’s current performance, pricing, and features, there’s no urgent need to switch. However, proactive evaluation makes sense because:

  • You have more leverage and choice now than during a forced migration
  • Pricing and support quality often decline 2-3 years post-acquisition
  • Independent alternatives may not be available forever as consolidation continues

Is Proactive Chart really independent, or will you be acquired too?

Proactive Chart is a privately held company with no outside investors, no private equity backing, and no plans for acquisition. We’re built to serve small practices long-term. That said, we can’t control the future—but our ownership structure means we’re not under pressure to sell like venture-backed companies are.

What if I’m happy with most of Clinicient but just worried about the WebPT connection?

That’s a valid position. Consider:

  • Stay on Clinicient but research alternatives now so you’re prepared
  • Ask Clinicient directly about long-term platform plans and pricing commitments
  • Revisit your decision in 6-12 months based on any changes you observe
  • At minimum, understand your data export options so you’re not locked in

Can I try Proactive Chart before fully committing?

Yes, Proactive Chart offers a trial period where you can set up your templates, test workflows, and train a few staff members before fully committing. Contact us to discuss trial options.

Conclusion: The Case for Proactive Choice Over Reactive Necessity

The Clinicient-WebPT acquisition is a reminder that in today’s EMR landscape, small practices need to think strategically about vendor relationships. Market consolidation isn’t slowing down—the number of EMR vendors has dropped by 60% in the past decade, and the physical therapy market is primed for further M&A activity.

You have three options:

  1. Stay with Clinicient and hope for the best (WebPT continues support, doesn’t force migration, doesn’t dramatically increase prices)
  2. Switch to another large corporate EMR (WebPT, Prompt, Raintree) and accept that you’re part of someone’s acquisition or exit strategy
  3. Choose an independent alternative built for small practices (like Proactive Chart) that aligns incentives between vendor and customer

There’s no universally right answer—but there is a right answer for small practices that value stability, transparent pricing, and independence from corporate consolidation pressures.

If you’re still using Clinicient and feeling uncertain about the future, now is the time to at least explore your options. You have more control and choice today than you will during a forced migration tomorrow.

Ready to explore what an independent EMR alternative looks like?

Schedule a personalized demo of Proactive Chart to see how we’re helping small PT practices escape the consolidation cycle and focus on what matters most—excellent patient care without software headaches.

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